Delivery & Returns
Electic Scooter and eBike Delivery
Please note: COVID-19 border restrictions may cause delivery delays Electric Rides offer FREE UK delivery (3-5 working days)
Electric Rides Click & Collect
Not around to accept a delivery? We offer free click & collect from our store in Bicester, Oxford. Simply purchase your item online to secure stock, your order will be ready to collect within 5-10 working days.
You have 30 days from the date in which your product has been delivered to return your product. To obtain a full refund, the goods must be returned in an “as new” condition, unridden, with all parts, manuals and accessories included in the original box and packaging. For more information on how to return your items please visit our returns page.
Pure Electric Scooter Warranty
Your purchase of this scooter includes a 12-month warranty against original defects in material and workmanship from the date you physically receive the scooter. This covers the cost of labour and parts required to maintain your scooter in proper working order for the 12 month warranty period. Please retain your proof of purchase for reference when making enquires on this warranty.
Original warranty may be transferred to a new owner providing all original proof of purchase is transferred to the new owner. The warranty period remains as 12 months from the original delivery date.
Consumable items are not included as part of your warranty. These are outlined below:
- Inner Tubes
- Rubber Foot Rest
- Handlebar Grips
- Brake Cables
- Brake Pads
- Rubber Bungs